Refund policy
At ChoZenfew, every piece is crafted with intention and purpose. Due to the limited nature of our collections, we do not offer refunds.
Exchanges Only
We accept exchanges within 10 days of the delivery for a different size or equal-value item. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To be eligible for an exchange, items must be:
- Unworn
- Unwashed
- In original condition
- Free of stains, odors, or damage
To request an exchange please email:chozenfew03@gmail.com
Once your request is approved, exchange instructions will be sent via email.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damages and issues
Please inspect your order upon reception and contact us within 3 days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-Exchangeable items
- Final sale items
- Gift cards
- Worn or washed garments
Thank you for being part of a generation set apart.
-ChoZenfew